Grievance Redressal Committee
Introduction
The Grievance Redressal Cell has been formed primarily for the purpose of solving the grievances of the students which may arise during their stay in the college. The Cell has been set up to ensure an effective solution to the student’s grievances of academic and administrative nature whether affecting them directly or indirectly, either individually or as a group. If the grievance of any person is not found appropriate for initiating the procedure of redressal, the Grievance Cell shall inform the person or persons by clearly explaining the reason of rejection of complaints, requirements and suggestions.
Mission
Vision
We Achieve by this
- The mission of the Grievance Redressal Cell is to provide a congenial environment in which the teachers and students can excel in their area of interest without any hassle and contribute their maximum in realizing the vision of the college
- Supporting those students who have been unable to avail the services offered by the College.
- Developing a proper framework to resolve grievances of students and other stakeholders.
- Identifying functional and procedural flaws in the administration of various departments and correcting it.
Structure
The GRC shall have 5 members from different departments of the college including 1 member from among the students. The members shall be nominated by the Principal of the college in consultation with the competent authority. The GRC shall have 1 Chairperson, 3 Faculty members and 1 student representative
Objectives
- To develop a proper framework to resolve grievances of students and other stakeholders.
- To provide the students with effective and efficient resource for solving their problems
- To identify functional and procedural flaws in the administration of various departments and to find solutions.
- To maintain a fair, unbiased and consistent system for redressal of various issues faced by the students
- Upholding the dignity of the college by ensuring strife free atmosphere in the College through promoting cordial Student-Student relationship and Student-Teacher relationship etc
- Encouraging the Students to express their grievances/problems freely and frankly, without any fear of being victimized.
- Ragging in any form is strictly prohibited in and outside the institution. Any violation of ragging and disciplinary rules should be urgently brought to the notice of the Principal
Scope
- Academic Matters: Related to the timely issue of duplicate Mark-sheets, Transfer Certificates, Conduct Certificates or other examination related matters.
- Financial Matters: Related to dues and payments for various items from the fees, library,hostels etc.
- Other Matters: Related to certain misgivings about conditions of sanitation, canteen food,availability of transport, recreation activities etc.
Procedure
The Grievance Redressal Cell has been formed primarily for the purpose of solving the grievances of the students which may arise during their stay in the college. The Cell has been set up to ensure an effective solution to the student’s grievances of academic and administrative nature whether affecting them directly or indirectly, either individually or as a group. If the grievance of any person is not found appropriate for initiating the procedure of redressal, the Grievance Cell shall inform the person or persons by clearly explaining the reason of rejection of complaints, requirements and suggestions.